We are excited to announce that we will be welcoming clients with appointments back into our lobby and exam rooms on the first day of summer, June 21, 2021.
Due to the unknown and possibly prolonged wait times for our walk-in clients, we ask that you continue to call upon arrival to check in. That being said, we have learned a lot from your input and feedback over the past year and plan on the following hospital policy changes to improve our urgent care/walk-in service:
- Virtual Check-In: We are excited to offer an easier way to check in from home and reserve your space in line starting July 5th! A few questions will be asked to complete the registration process, and we will text you to welcome you to the lobby when your pet is next in line to be seen.
- Drop-Off Services: When space allows, we will continue to offer drop-offs for walk-in/ urgent care visits to help minimize disruption to your schedule.
- 24 Hour Membership: Enrollment will remain required for after-hours access. Additionally, there may be some times when our walk-in services may also become limited to 24-hour members only during regular business hours due to high volume caseloads, emergency surgeries, and/or staffing shortages. If you are interested in enrolling your household, please see https://acredaleanimalhospital.com/services/urgent-care/ for more details.
Thank you for your continued support, patience, and understanding throughout this pandemic. We are looking forward to seeing all of you again this summer!!
Doctors and Staff of Acredale Animal Hospital